Last updated: May 8, 2026
Restoring Hearts Outreach, Inc. (“Restoring Hearts,” “we,” “us,” or “our”) is a registered 501(c)(3) nonprofit corporation based in Ocala, Florida. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.
Information We Collect
We collect only the information you choose to provide to us. This typically includes:
- Contact information — name, email address, and phone number you submit through our contact form, program-match wizard, or class-schedule inquiries.
- Donation information — when you give through our donation page, the donation processor collects your payment details directly. We never see or store your full credit card or bank account numbers.
- Program enrollment details — type of loss, program preferences, and similar information you share when inquiring about Grief Recovery Method® programs.
- Email subscription — if you opt in to our newsletter, we collect your email address and any preferences you provide.
Information Collected Automatically
Like most websites, we and our service providers may automatically collect basic technical information when you visit our site, including IP address, browser type, pages visited, and the date and time of your visit. We use this information to keep the site secure, troubleshoot issues, and understand how visitors find and use our resources.
How We Use Your Information
We use the information you provide to respond to your inquiries; enroll you in programs; send you class schedules, follow-up communications, and (if you opt in) our newsletter; process donations and send tax-deductible giving receipts; improve our website and services; and comply with applicable laws.
How We Share Your Information
We do not sell, rent, or trade your personal information. We share information only as needed to operate our ministry, including with trusted service providers who help us run the website, send email, and process donations; the Grief Recovery Institute, when a referral or program registration requires it; and law enforcement or regulators when required by law.
Cookies and Tracking
Our site uses cookies and similar technologies to remember your preferences and to measure site performance. You can disable cookies through your browser settings, though some site features may not work as intended without them.
Your Choices
You may unsubscribe from our emails at any time using the unsubscribe link in any newsletter, or by contacting us directly. You may also request that we update or delete the personal information we hold about you by emailing holly@rhoutreach.org.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. No method of transmission over the internet, however, is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Restoring Hearts Outreach, Inc.
Ocala, Florida
Email: holly@rhoutreach.org
Phone: (352) 357-1332